MANAGER/SR.MANAGER-OPS (VOICE PROCESS)Pune/Mumbai candidates may apply, 7-9 years exp, Pune : Mumbai

Location:	Mumbai, Maharashtra, India
Posted:	20th Apr 2007
Details:
MANAGER/SR.MANAGER-OPS (VOICE PROCESS)Pune/Mumbai candidates may apply, 7-9 years exp, Pune : Mumbai ESTEEMED BPO CLIENT OF THE REDWOOD HORIZON - Ensure SLA compliance by regular quality checks and reviews Review key MIS, identify areas of non-compliance & evaluate options to address the same Lead involvement in Cross functional initiatives/projects

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