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Communication Executive

Location:	mumbai, Mumbai, Maharashtra, India
Job Type:	Permanent
Posted:	8th Jul 2010
Closing Date:	5th Aug 2010
Posted By:	Riddhim Siddhim Steel (India) Pvt. Ltd.
Details:
Communication Executive Job Role (What will the Person Do?)  Handle all Incoming Calls, Emails & Fax and take action on them as required  Assign Calls/ Emails/ Fax to various people in the office depending on nature of the call/mail or fax  Reply to the caller, email suitably in case a particular official is not present  Maintain TAT for replies  Follow up with Customers/Suppliers to ensure that communications/documents have been received etc.  Maintain record of all documents coming in /leaving the office premises  Maintain communication & coordination between office & Factory  Fix appointments/Meetings for senior personnel as & when required  Handle outbound mailing to customers for marketing campaigns  Any other activities/tasks that may be added from time to time Skills/Knowledge prerequisites (what skills/Knowledge should the person have?)  Excellent telephone handling skills & etiquette  Excellent spoken & written English skills  Ability to converse in Marathi and/or Gujarati will be added advantage  Should have good organization & coordination skills  Should have a pleasing voice & personality Education (Minimum Qualifications, certifications etc.?)  Minimum SSC pass, graduate will be preferred. Experience Profile (prior experience)  At least 1 year experience in similar role or in personal assistant profile Personality Traits (what are you looking for as a person?)  High customer orientation – ability to gauge the caller's requirement & handle accordingly  High energy & drive to improve and succeed  Long term view of the career Working Hours  10 am to 7 pm

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